Product features

Every tool your logistics operation needs

Built for courier and dispatch businesses that want a real operating system — not just a tracking link.

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Two logistics team members loading labeled boxes into a delivery van outside a warehouse, one holding a tablet

Why these, specifically

Every feature below exists because it solves something an actual dispatch operator runs into — not because it looked good on a features page. Some of these (Tara AI order extraction, route optimization, white-label branding, pay-on-delivery) are deep enough that they have their own page with the full detail, honest trade-offs included. The rest are covered fully right here.

Real-time visibility

Live GPS tracking

Your dashboard shows a live map of every active delivery. See exactly where each driver is, watch the route update in real time, and know when deliveries are on track — without making a single call.

Live map with all active drivers
GPS pings roughly every 30 seconds
ETA estimation based on current position
No account or app needed for the customer to view it
The core differentiator

Tara AI — WhatsApp order extraction

Paste a WhatsApp order chat into Tara — Traksend's AI assistant — and get clean, dispatch-ready deliveries in seconds. One message or a whole batch, however messy the formatting. No manual retyping, nothing connected to your WhatsApp account.

Extracts sender, receiver, pickup, drop-off, and item details
Reads several orders from one paste
Flags anything it wasn’t sure about for you to review
Works alongside SMS and a standard booking form
See how Tara AI order extraction works
Tara
Your brand on every page

White-label branding

Every tracking page your customer opens shows your business name, your logo, and your brand colour — not Traksend. To your customers, this is your technology, because it is.

Custom logo and brand colour
Your own domain on Growth plans and above
Applied to tracking pages and messages
Payment details shown under your name
Nothing that says "Traksend" to your customer
See white-label branding in detail
Fewer wasted kilometers

Route optimization

Build a trip with multiple pickups and drop-offs, and let Traksend sequence the stops. Drivers follow the route step by step; each stop logs its own status, time, and proof.

Multi-stop trip building
Stops sequenced up front, not guessed at
Per-stop status and delivery verification
Each stop’s customer still gets live tracking
See route optimization in detail
Payments that match your market

Pay-on-delivery support

Support both pay-before-delivery and pay-on-delivery. Your account details are sent to the customer automatically before the driver arrives — no manual follow-up needed.

Pay-before or pay-on-delivery, your choice
Account details sent automatically
Payment proof upload at booking time
Delivery verification tracked separately from payment
See pay-on-delivery in detail
Scales with your operation

Team and driver management

Invite Ops and Customer Experience team members with their own logins, and add drivers as your fleet grows — each plan scales staff and driver limits together, from a solo dispatcher to a full operation.

Role-based team access (Ops, CX)
Driver limits scale with your plan
Drivers need no app — one link, any phone
Reassign a delivery to a different driver any time
Built for cross-border operators

Multi-currency, built in

Bill and display in the currency your customers and drivers actually use — pick from live exchange rates or set a manual rate, layered on top of your base currency automatically.

Live or manual exchange rates
Applies across dashboard, booking page, and notifications
No separate integration or setup step
Available on every plan
From a glance to full export

Analytics that scale with you

Every plan gets a live view of delivery volume, success rate, and driver performance. Higher tiers unlock full trend analysis and raw data export for deeper reporting.

Delivery volume and success-rate trends
Peak-hours and driver performance breakdown
Data export on Scale and Pro
Same dashboard your team already lives in
Eliminate delivery disputes

Proof of delivery

When a driver marks a delivery as complete, they confirm it with a code from the customer or a timestamped photo — an auditable record attached to the delivery, resolving disputes before they start.

Delivery code or timestamped photo
Attached permanently to the delivery record
Viewable from the operator dashboard
Applies to every stop, including multi-stop trips
Works on any device

Zero friction for everyone

Drivers open a link on any smartphone to start broadcasting their GPS location. Customers open a different link to track. No account creation, no sign-up, no app to install — just a link that works in any browser.

Driver access works on any phone browser
Customer tracking needs no login
Works on 3G and low-bandwidth connections
Nothing to download for either side
Your entire business in one screen

Operations command center

Create deliveries, build multi-stop routes, manage your driver fleet, and watch a live map of every active job — everything your dispatch operation runs on, in one place.

Create and assign deliveries quickly
Live fleet map with all active drivers
Full delivery history with a status audit trail
Driver roster management

Every plan gets the full feature set

Tara AI, multi-stop trips, branded tracking, and multi-currency support come standard from Starter up — plans differ in volume and team size, not what you get access to.

See plans and pricing →

See it all in action

Create your free account and have your first delivery tracked in under 5 minutes.

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