Why these eight, specifically
Every feature below exists because it solves something an actual dispatch operator runs into — not because it looked good on a features page. Some of these (WhatsApp AI capture, route optimization, white-label branding, pay-on-delivery) are deep enough that they have their own page with the full detail, honest trade-offs included. The rest are covered fully right here.
Live GPS tracking
Your dashboard shows a live map of every active delivery. See exactly where each rider is, watch the route update in real time, and know when deliveries are on track — without making a single call.
WhatsApp AI order capture
Traksend's assistant doesn't just send outbound WhatsApp notifications — it holds a two-way conversation with a customer, extracts the delivery details, and creates a structured order automatically.
White-label branding
Every tracking page your customer opens shows your business name, your logo, and your brand colour — not Traksend. To your customers, this is your technology, because it is.
Route optimization
Build a trip with multiple pickups and drop-offs, and let Traksend sequence the stops. Riders follow the route step by step; each stop logs its own status, time, and proof.
Pay-on-delivery support
Support both pay-before-delivery and pay-on-delivery. Your account details are sent to the customer automatically before the rider arrives — no manual follow-up needed.
Proof of delivery
When a rider marks a delivery as complete, they confirm it with a code from the customer or a timestamped photo — an auditable record attached to the delivery, resolving disputes before they start.
Zero friction for everyone
Riders open a link on any smartphone to start broadcasting their GPS location. Customers open a different link to track. No account creation, no sign-up, no app to install — just a link that works in any browser.
Operations command center
Create deliveries, build multi-stop routes, manage your rider fleet, and watch a live map of every active job — everything your dispatch operation runs on, in one place.