Simple, honest pricing
One flat monthly fee per plan. No per-delivery charges, no setup fee, no surprises.
Prices are set in Naira, Traksend’s base currency.
Starter
For solo dispatchers and small teams ready to leave WhatsApp chaos behind.
Flat fee, no per-delivery charges
Automation
Tara AI on WhatsApp: 150 messages, 1 person
Growth
For growing operations juggling multiple drivers and daily delivery volume.
Flat fee, no per-delivery charges
Automation
Tara AI on WhatsApp: 350 messages, 3 people
Scale
For high-volume operators running deliveries as a core line of business.
Flat fee, no per-delivery charges
Automation
Tara AI on WhatsApp: 800 messages, 8 people
Pro
For high-volume operations that need dedicated support, a custom domain, and a tailored setup.
Compare every plan
Every dimension, side by side.
| Starter | Growth | Scale | Pro | |
|---|---|---|---|---|
| Deliveries | 150/mo | 500/mo | 1,000/mo | 1,000+/mo |
| WhatsApp notifications | 150/mo | 500/mo | 1,000+/mo | 1,000+/mo |
| Staff users | 2 | 5 | 10 | Custom |
| Drivers | 5 | 15 | 30 | Custom |
| Booking | Front Desk | Booking management | Full booking management | Unlimited/custom |
| Multi-stop trips | ✓ | ✓ | ✓ | ✓ |
| Analytics | Basic | Full | Full + data export | Full + data export |
| Support | Priority WhatsApp | Dedicated | Dedicated account manager | |
| Branded tracking page | ✓ | ✓ | ✓ | ✓ |
| Custom domain | — | ✓ | ✓ | ✓ |
| Multi-currency | ✓ | ✓ | ✓ | ✓ |
| Tara AI messages (per plan purchase) | 150 | 350 | 800 | Custom |
| People on Tara (WhatsApp + dashboard) | 1 | 3 | 8 | Custom |
| SLA agreement | — | — | — | ✓ |
Frequently asked questions
Everything you need to know before you start.
What counts as a delivery?
Each package with a unique tracking link is one delivery. Multi-stop trips count as one delivery per package, not per stop.
What happens if I run out of deliveries?
You keep operating normally — just buy the same plan again (or a bigger one) any time to top up your balance. Deliveries never expire, so nothing you've already paid for goes to waste.
Can I change plans?
Yes. Buy any plan at any time — upgrade, downgrade, or just top up the one you're on. Your existing delivery balance carries over either way.
Is there a setup fee?
No. No hidden setup or onboarding fee — you only ever pay the plan price.
Is there a contract?
No contract and no recurring lock-in — each plan is a one-time purchase of delivery credit. Buy again whenever you need more.
Do you support weekly invoicing?
Yes. Contact our support team to set up weekly invoicing instead of monthly.
What are the sample deliveries I see right after signing up?
New accounts start with 3 example deliveries — one delivered, one in progress, one failed — clearly marked as demo data, so you can see exactly how tracking, statuses, and customer notifications work before you create a real one. They're automatically replaced once you start dispatching for real.
What's your refund policy?
Deliveries never expire, so there's rarely anything to refund — but if something's gone wrong on your account, message our support team and we'll sort it out.
What are "staff users"?
Team members you invite to help run dispatch — Ops or Customer Experience roles, each with their own login. The business owner doesn't count against this number.
What happens if I need more staff or drivers than my plan includes?
Message our support team — we'll sort out a bump to your limit or point you at the right plan, no need to switch tiers just to add one more person.
How do Tara AI messages work?
Each plan purchase includes a number of Tara messages — every reply Tara sends uses one, whether you chat on WhatsApp or in the dashboard. A forwarded customer chat counts once, and tapping Confirm or Cancel is free. Need more? Top up 200 messages for ₦15,000 any time. Your plan also sets how many people on your team can use Tara; each person only gets what their role allows.