Dispatch software for Ghana's
courier and delivery businesses
Traksend brings WhatsApp-native order capture, live tracking, and pay-on-delivery support to courier and delivery operators serving Ghana — built around how customers already book and pay.
Built on tools you already trust
What's actually slowing you down
Bookings arrive as WhatsApp chats
Customers describe pickups and drop-offs in a chat thread, in their own words — someone still has to turn that into an actual order.
Payment at the door, tracked by hand
When customers pay on delivery, reconciling what was collected against what was owed becomes manual work every day.
Hard to look established against bigger players
A few larger, branded operators shape what customers expect from a delivery service — a manual setup makes that harder to match.
The old way vs. Traksend
Before
WhatsApp chats re-typed by hand into an order elsewhere
Pay-on-delivery amounts reconciled manually, every single day
No branded tracking page to match bigger, established operators
Customers calling to check on a delivery instead of tracking it themselves
With Traksend
WhatsApp AI assistant captures order details straight from the chat
Account details sent automatically before the rider arrives for pay-on-delivery
A tracking page carrying your logo and brand colour
Customers track live on their own phone — no call needed
Not a marketplace
Your riders. Your brand. Your customers.
A shared-rider marketplace app puts its own brand in front of your customer and can assign your delivery to a driver that isn't yours. Traksend keeps your own riders and your own name on every touchpoint — the software supports your business, it doesn't replace it.
Everything you need to run dispatch
WhatsApp AI order capture
Customers message you like they already do. The assistant extracts the order details and creates it for you.
Live GPS tracking
Every rider visible on a live map. Every customer gets a tracking link — no app, no sign-up.
Your brand, not ours
Tracking pages, messages, and payment details all carry your logo and name.
Pay-on-delivery, handled
Support cash or pay-on-delivery with account details sent to customers automatically.
Built for how delivery actually works here
For delivery operators in Ghana, WhatsApp is typically the default way customers reach out, and pay-on-delivery is common rather than an edge case. Traksend's AI assistant can capture an order directly from a WhatsApp conversation, and account details are sent to the customer automatically before the rider arrives — matching the way the work already happens.
Common questions
Do I need a booking form if my customers use WhatsApp?
No — the WhatsApp AI assistant can capture an order directly from the conversation. A booking form is still available as an alternative entry point.
Does pay-on-delivery work automatically?
Yes. Your account details are sent to the customer automatically before the rider arrives, so there's no manual follow-up.
Is pricing shown in Ghanaian Cedi?
Yes — pricing is detected automatically based on your location, with a manual currency switcher on the pricing page.
Bring your delivery business onto Traksend
Sign up free, or request a demo — pricing is shown in Ghanaian Cedi.