Look as professional as Royal Mail.
Run leaner than a gig app.
Traksend gives UK courier and delivery operators a WhatsApp AI assistant that captures orders straight from chat, live tracking, and a fully branded customer experience — built to compete on service, not just price.
Built on tools you already trust
What's actually slowing you down
WhatsApp bookings nobody structures
Customers message you on WhatsApp because it’s the easiest thing to do — and someone on your team ends up re-typing every detail by hand.
No branded tracking to offer
Bigger carriers give customers a polished tracking page. Building your own from scratch means hiring a developer you probably don’t need.
Multi-drop rounds planned by feel
Once a driver is carrying more than a couple of stops, working out the order manually starts costing real time.
The old way vs. Traksend
Before
WhatsApp bookings arrive as chat threads someone has to re-type
No branded tracking page to match what bigger carriers offer
Multi-drop rounds sequenced by feel, not by system
Hard to look established next to Royal Mail, DPD, and gig apps
With Traksend
WhatsApp AI assistant extracts order details automatically
A tracking page with your logo and brand colour, not a third party's
Multi-stop routes sequenced up front, tracked live per stop
A branded, professional experience that stands next to bigger carriers
Not a marketplace
Your riders. Your brand. Your customers.
On-demand delivery marketplaces put their brand in front of your customer and can hand your job to someone else's driver. Traksend keeps your own riders, your own name, and your own customer relationship intact — the software runs quietly behind your brand, not in front of it.
Everything you need to run dispatch
WhatsApp AI order capture
Customers message you like they already do. The assistant extracts the order details and creates it for you.
Live GPS tracking
Every rider visible on a live map. Every customer gets a tracking link — no app, no sign-up.
Your brand, not ours
Tracking pages, messages, and payment details all carry your logo and name.
Pay-on-delivery, handled
Support cash or pay-on-delivery with account details sent to customers automatically.
Built for how delivery actually works here
Independent UK courier operators are competing for trust against Royal Mail, DPD, and app-based delivery platforms, often without the marketing budget those players have. WhatsApp is a default messaging app for a large share of UK customers, so treating it as a real booking channel — not routing around it — is a practical advantage, not a nice-to-have.
Common questions
Is this only useful if my customers use WhatsApp?
It helps most for customers who default to WhatsApp, but SMS notifications cover everyone else, so no customer is left without an update.
Do I need a developer to set up branded tracking?
No. Setting your logo and brand colour takes minutes in the dashboard — no development work required.
Is pricing shown in GBP?
Yes — pricing is detected automatically based on your location, with a manual currency switcher on the pricing page.
Bring your delivery business onto Traksend
Sign up free, or request a demo — pricing is shown in GBP.