Look as sharp as FedEx.
Run leaner than a marketplace app.
Traksend gives independent US courier and delivery businesses a WhatsApp AI assistant that captures orders from chat, live tracking, and a fully branded customer experience — without an enterprise logistics budget.
Built on tools you already trust
What's actually slowing you down
Orders scattered across text and calls
A booking form helps, but plenty of customers will still text or call — and those requests are easy to lose track of without a system built to catch them.
No branded experience to point to
When a B2B client asks for a tracking link, you either have nothing polished to show them or you’ve paid a developer to fake one.
Dispatch by memory doesn’t scale
Past a handful of daily runs, keeping every rider and stop straight in your head stops working.
The old way vs. Traksend
Before
Orders come in by text, call, or a form — no single system catches all of it
No branded tracking page to show a B2B client who asks for one
Dispatch runs on memory once volume passes a handful of daily jobs
Looking small next to national carriers and gig-economy apps
With Traksend
WhatsApp AI assistant captures chat-based orders automatically
A tracking page with your logo and colour, ready to share with clients
Every rider and stop tracked on a live dashboard, not in your head
A branded customer experience that matches the carriers you compete with
Not a marketplace
Your riders. Your brand. Your customers.
Gig-economy delivery apps put their brand between you and your customer, and they can reassign your work to someone else's driver. Traksend runs your own riders under your own name — the customer relationship stays yours, start to finish.
Everything you need to run dispatch
WhatsApp AI order capture
Customers message you like they already do. The assistant extracts the order details and creates it for you.
Live GPS tracking
Every rider visible on a live map. Every customer gets a tracking link — no app, no sign-up.
Your brand, not ours
Tracking pages, messages, and payment details all carry your logo and name.
Pay-on-delivery, handled
Support cash or pay-on-delivery with account details sent to customers automatically.
Built for how delivery actually works here
Independent and regional courier operators in the US are competing for credibility against national carriers and app-based gig platforms at the same time. A branded tracking page and automated customer updates are the kind of infrastructure those larger players already have — Traksend gives it to you without the build-out.
Common questions
Do my customers need WhatsApp specifically?
No. Traksend also supports SMS notifications, so customers who aren’t on WhatsApp still get delivery updates.
Can I use my own domain for tracking pages?
Tracking pages carry your logo and brand colour today; custom domain support isn’t part of the current feature set.
Is pricing shown in USD?
Yes — pricing is detected automatically based on your location, with a manual currency switcher on the pricing page.
Bring your delivery business onto Traksend
Sign up free, or request a demo — pricing is shown in USD.